MultiTrace User Guidance for CB

1.2. How do I get access?

You get access to MultiTrace by navigating to https://portal.utz.org/. 

If you already have an UTZ Academy Online account, you can use the same login credentials for MultiTrace. To recover the login details please go to the login page and click on 'Forgot Password'. Fill in your UTZ Academy username and click on 'Request New Password'. A new password will be sent to the email address you have registered in the UTZ Academy Online.

If you do not receive an email, it is possible that you are not yet registered in MultiTrace or the UTZ Academy Online. In this case, please get in touch with the Scheme Manager of your CB, who will be able to register you into the system. Once this is done, login details will be sent to you by email.

Please contact cbmanagement@utz.org if you have questions about staff approvals or contact techsupport@utz.org in case you encounter technical issues.