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E-page / Frequently Asked Questions and Answers
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Section: Trainings and E-courses | E-page / Frequently Asked Questions and Answers | Rainforest Alliance Learning Network
WHERE CAN I FIND TRAININGS AND E-COURSES THAT ARE AVAILABLE TO ME?
The RALN hosts hundreds of pages for individual training events as well as E-courses. You can find these in the following places.
Your Dashboard is the landing page after logging in. Here, you can view the trainings and e-courses into which you are enrolled, and see the progress in each one of them. You can also view badges (digital recognitions awarded after completing certain learning milestones in the individual pages for trainings and e-courses) scrolling down on the dashboard. Please not that if you cannot find any courses directly listed under "my courses" on your dashboard page, that means that you are not (yet) enrolled into any training or e-course.
You can browse through all and any active trainings and e-courses, which should also be accessible through the navigation box under "search courses". Most trainings are not open to all participants, but are "targeted" and available upon invitation only. Should you want to inquire about access to any targeted trainings, please contact the trainer directly if possible.
For some target groups, learning plans are available via the dashboard page in a box to the right under "your program". Learning plans inform possible learning trajectories and might display trainings that are still being developed. Please contact the training coordinators listed for each region for more information.
